Managed Services
Tailor-made hosting and IT services
Blue Sky Intelligence offers a wide range of managed services to optimize daily operations, business processes and vendor management. As an extension and replacement of existing IT organizations our team is available for any IT and outsourcing projects. A regulated IT partner to take care of your operational IT management to get the most value out of your IT investment while you focus on your business.
Our Services
Our Solutions & Focus Area
Service Level Agreements
Monitoring of servers, applications, and platforms while pro-actively acting on alert’s requests, incidents and disruptions. Standard procedures and key performance indicators (KPI’s) are captured in a Service Level Agreement (SLA).
Patching & Security Updates
No need to worry about monthly patches and security updates for operating systems and applications. Our sophisticated patch cycles cover thorough testing and implementation of patches and security updates for any of your operating systems and applications.
24×7 Active Monitoring
It is important to monitor network and systems and to prevent failures or irregularities. Continuous monitoring, automated alerting and resolution workflows enables our engineers to identify issues and anticipate on problems before you even know they happened.
Cloud And Platform Optimization
Fine tuning the deployment of a platform, service or application is never finished. Always looking for ways to optimize performance and capacity usage and enhance security of all environments.
Change Management
A successful implementation of a hosting solution starts with a sophisticated design and testing. Following implementation changes follow an acceptance procedure before being taken into production.
Incident Management
A Service Desk and dedicated Support engineers with many years of experience to manage incidents and problems in a proactive, responsive, and professional manner. The team of certified engineers make sure you don’t have to worry about anything.
Software & License Management
Due to regular changes, software & license management is a complex and troublesome process. Knowledgeable license specialists guarantee your cloud and IT environments are correctly licensed and always compliant.
